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 Burns Tools BBB Business Review

About Burns Tools!

Product Selection | Blade Sharpening | Delivery, Repair, Service… | Testimonials
Burns in The Media | Pickup & Delivery Routes | Working With Schools

 

Store Hours Monday - Friday: 7:30AM to 5:00PM & Saturdays: 8:00AM to Noon. | Location Map


About the Company
Quality tools, fair prices, good service and straight forward honesty have been prime motivations since John J. Burns started his saw shop back in 1934. Over the years, Burns Power Tools has become a major supplier specializing in industrial power tools, heavy-duty machinery, full service sharpening, repairs and related accessories. We have built our business by catering to Contractors and Industry, and we provide value to these customers that the large discount houses cannot. Our loyal customers know that if they buy a tool from Burns, they’ll have no worries because the loyalty goes both ways – we’ll take care of it if it breaks down, we’ll provide help and advice on application problems, and we’ll offer pick up and delivery. Many long-lasting mutual friendships have developed as a result of the Burns philosophy.


Product Selection
The tools and supplies that we choose to stock are considered the most efficient on the market according to research and testing done by Burns and the feedback from our customers and associates. In addition to researching which tools best fit our customers’ needs, Burns takes the worry out of price hunting by continually monitoring competitors’ pricing and adjusting ours to beat it. This is what one of our customers recently labeled the ‘Total Package’ approach to power tool marketing – selling, accessorizing, repairing and sharpening, all while providing the best pricing possible.


Blade Sharpening
It takes a high degree of expertise to maintain the quality, finish and long-lasting nature of your specialized blades. At Burns, our sharpening experts have been providing exceptional cutting edges since 1934. Burns is the only shop to offer the SuperSharp premium blade sharpening process that lasts longer, cuts better and saves wear and tear, extending your tool’s total service life. When you consider the equipment investment you’ve already made, ensuring you have the best quality sharpening service has a direct impact on your bottom line. Rely on Burns’ high degree of expertise to maintain the quality, finish and long-lasting nature of your specialized blades.


Delivery, Repair, Service…
In addition to in-house repair service on tools, Burns has service technicians available for road repair jobs on machinery.  Burns also works with customers to provide general maintenance of shop equipment. 

Burns can deliver and set up your equipment purchases.  Burns also offers complete dust collection solutions - from single bag dust collectors and shop-vacs, to large multi-unit dust collectors with complete duct-work planning and installation.


Testimonials
Here is what our customers are saying about us:

“We have been using Burns Power Tools for purchasing our portable tools, pneumatic fasteners and jobsite supplies for over a year now.  Their product availability and lead times have been excellent, and the service that they give us is second to none.  We also take advantage of their inventory management program for our stockroom and it has worked out great.  We trust that the items that we use will always be there when we need them.  I would highly recommend Burns Tools to others in our industry.”

Jay Smith
East Coast Interiors

“Just a quick note of thanks for all the attention that you have given to us over the years.  We have gone through too many suppliers attempting to meet our needs, and had some ups and downs...Until we partnered with Burns Power Tools.  Mike Servant is professional in every way.  He is attentive to us and represents Burns in a manner second to none.  I look forward to continuing our relationship in the coming years.”

Kurt D. Fieldhouse
CMG Builders

"Burns' sharpening is, by far, the best we've ever had. Being in the plastics industry we need a perfect cut, and Burns' saw blade sharpening gets us the quality of cut that we require. When we upgraded our saw blades our previous service could not achieve an acceptable result. We went hunting and found Burns Tools. The router bits even cut better than new after their sharpening! I highly recommend Burns' sharpening service."

Chuck Oberste
ACI Plastics

"I’ve been in architectural woodworking for 35 yrs, and would not use anybody else for my sharpening. I highly recommend Burns Tools."

Ron Mcfadden
CH Newton

"Orion has chosen Burns Tools as our primary supplier of small power tools and tooling. We entrust all of our saw blades, shaper cutters, and CNC tooling to their sharpening department run by Russell Bodington.

Their quality of work has improved the performance and life of our tooling. We have done business with Burns Tools for many years because of the reliable services and workmanship they provide."

Kris Resendes
Orion Retail Exhibit Display


Burns in the Media
Marshall Burns Honored at JLC Live - Given "Lifetime Achievement Award"


March 20, 2009, Burns Power Tools' co-founder Marshall Burns, who was previously inducted into the Tools of the Trade Magazine 'Hall of Fame' (January/February 2005 issue), was honored by Hanley Wood on March 20th when he is given a Lifetime Achievement Award! It was presented at the JLC Live Welcome Party on Friday, March 20th at the Rhode Island Convention Center.

Click here for the Tools of the Trade Article
View the video of the presentation below


Burns Power Tools was recently featured in The South Coast Insider Magazine!
Click here to read the article.


 

Burns Power Tools was also featured in Tools of the Trade magazine as one of the World's Best Tool Stores!

Click here to read the entire article

An excerpt from the article:

"The world has certainly changed since Marshall Burns started his small shop in Fall River, Mass., in 1934.  Burns, the 83-year-old "Saw Man," still shows up every day, but his sons Spike and Jeff are running things now.  Walk through the modest tool showroom to the oiled, aged saw shop in back for a glimpse into the past, where Marshall built a business around his hand-tempered saw blades.
But beyond world-renown blades, Burns and his sons have created a long, rich history of personalized service that has earned undying loyalty from generations of customers and set standards modern stores strive for.  Services new shops boast about, like pro-level tool lines, on-site tool demonstrations, on-site repairs, loaner tools, custom grinding, full range sharpening, jobsite pick-ups and deliveries, and even machine repairs in customers' shops, started a long time ago in small tool shops like Burns Power Tools." 


Pickup & Delivery Routes

We offer daily sharpening pickup & delivery routes* throughout Massachusetts and Rhode Island

 

Monday   Tuesday   Wednesday   Thursday   Friday

Assonet MA 02702
Avon MA 02322
Bellingham MA 02019
Braintree MA 02184
Brockton MA 02301
Fall River MA 02720
Mansfield MA 02048
Marshfield MA 02050
New Bedford MA 02740
Norton MA 02766
Plymouth MA 02360
Quincy MA 02169
South Weymouth MA 02188
Taunton MA 02780
West Bridgewater MA 02379

Attleboro MA 02703
Barrington RI 02806
Cranston RI 02920
East Providence RI 02914
Exeter RI 02822
Johnston RI 02919
Pawtucket RI 02860
Providence RI 02908
Riverside RI 02915
Seekonk MA 02771
Smithfield RI 02917
Warwick RI 02886
West Kingston RI 02892



Bristol RI 02809
Fall River MA 02721
Jamestown RI 02835
Middletown RI 02842
Newport RI 02840
North Kingston RI 02852
Portsmouth RI 02871
South Kingston RI 02879
Somerset MA 02726
Swansea MA 02777
Tiverton RI 02878
Warren RI 02885
Wickford RI
Brewster MA 02631
Cape Cod MA
Cataumet MA 02534
Chatham MA 02633
Cummiquid MA 02637
Fairhaven MA 02719
Falmouth MA 02540
Harwich MA 02645
Hyannis MA 02601
Marion MA 02738
Mashpee MA 02649
Mattapoisett MA 02739
New Bedford MA 02745
North Dartmouth MA 02747
Orleans MA 02653
Osterville MA 02655
Pocasset MA 02559
Sandwich MA 02563
South Dartmouth MA 02748
Westport MA 02790
West Yarmouth MA 02673


Bellingham MA 02019
Cumberland RI 02864
Franklin MA 02038
Greenville RI 02828
Hopkinton MA 01748
Milford MA 01757
Newton MA 02459
North Smithfield RI 02896
Norwood MA 02062
Rehobeth MA 02769
Uxbridge MA 01569
Walpole MA 02081
Woonsocket RI 02895

 

We also pickup & deliver to Boston MA, Worcester MA, Springfield MA, Hartford CT

*All pickup/delivery customers are subject to minimum commitments. Otherwise UPS or showroom pickup is always available.


Working with Schools

Burns offers a flexible woodshop maintenance program for schools throughout Massachusetts and Rhode Island.  A Burns technician will work with school instructors to provide general maintenance of shop equipment, including the sharpening and re-installation of blades and knives.  Burns carries lines that are ideal for the education environment, including SawStop, General CNC and Festool.



Click here for BBB Business Review

We proudly display the Better Business Bureau®'s Reliability Seal

The BBBOnLine Reliability Seal confirms a company is a member of their local Better Business Bureau, has been reviewed to meet truth in advertisement guidelines and follows good customer service practices.

All Rights Reserved © Burns Tools 2011