100% Satisfaction Guarantee
If you’re not satisfied, we’re not satisfied. Our number one goal is for you to be happy with your purchase, which is why we offer a 100% satisfaction guarantee. If you are not satisfied with your purchase for any reason, please let us know so we can take care of you.
All of our tools come with a manufacturer’s warranty. Most of our product pages have a link to the specific warranty procedure and we encourage you to follow the instructions on these pages which will typically direct you to the manufacturer’s helpline.
Regardless of why your purchase didn’t work out, we have a solution that covers you for the first 60 days. We do ask that all returned items are sent back to us in their original packaging and in saleable condition. Please call or email us for an RMA number. This will expedite the process of issuing you a complete refund.
If we have supplied an item incorrectly, or if it is damaged or faulty when received, please notify us within 24 hours of receipt.
Please call or email us for a return authorization number prior to sending any product back.